The Unique Challenge of a Midwest Credit Union
Years ago, several innovative leaders of a large Midwest credit union came together with an idea to improve their business. Along with the financial services they were currently providing their members, they wanted to produce a highly secure electronic lockbox. With this tool, customers would be able to safely store birth certificates, insurance records, pay stubs, and other sensitive documents. This feature is backed by the credit union’s experience protectively managing their members’ financial accounts.
Excited by this idea and confident it would be a financial success, the team was ready to move forward. Their only challenge? Finding an IT team that could meet each of their business, technical, and security requirements with flying colors.
Initially, the financial institution heard about our engineering team’s development skills and security expertise from one of our partners. After this conversation, the executive leaders and ours talked through their product idea. With the end goal and software requirements top of mind, our engineering team built their product from the ground up. Specifically, we provided insight and strategies to help their internal IT integrate their internal processes with the product requirements. Furthermore, we provided software architecture guidance for development. As an additional security step, we migrated the project into a secure cloud environment – in turn granting greater scalability.
Complete Custom Security
Throughout the process, our software developers followed our Secure Software Development Lifecycle (SSDLC) to integrate security all throughout every stage. Their team also wanted to provide their customers a Single-Sign-On (SSO) experience. This means logging in just once to access the vault, along with the rest of their organizational software applications. To accomplish this, we integrated their chosen enterprise online banking software with KeyCloak and Amazon Cognito. This successfully gave the financial institution’s users a Single-Sign-On (SSO) experience to the electronic vault.
In the end, this Midwest credit union had a user friendly, protected electronic vault for storing sensitive documents. What once started as a concept to create a product, developed into a mutually beneficial relationship between our two companies.